Privacy Policy

1. Information We Collect

Shaek may collect account information, user inputs and AI interactions, device and technical information, and cookies/tracking data.

1.1 Account Information

• Name.
• Email address.
• Profile photo.
• Authentication ID from provider.
• Account creation timestamp.
• Shaek does not collect passwords when authentication is handled by third-party providers.

1.2 User Inputs and AI Interactions

• Prompts or questions submitted to AI.
• Generated responses.
• Conversation history.
• Interaction timestamps.
• This data may be used to operate and improve the AI service.

1.3 Device and Technical Information

• IP address.
• Device type.
• Operating system.
• Browser type.
• Language preferences.
• Usage statistics and log files.

1.4 Cookies and Tracking Technologies

• Maintain login sessions.
• Remember user preferences.
• Analyze traffic and platform usage.
• Improve user experience.
• Disabling cookies may impact certain features.

2. How We Use Information

• Service operation: maintain services, authenticate users, process AI interactions.
• Platform improvement: improve AI performance, enhance features, analyze usage patterns.
• Security: detect fraud, prevent unauthorized access, maintain system integrity.
• Communication: send important service notifications and respond to support requests.
• Shaek does not sell personal user data.

3. AI Data Processing

• User prompts and interactions may be processed by AI systems to generate responses and improve quality.
• Sensitive personal information should not be shared in prompts.

4. Data Sharing

• Data may be shared with trusted providers for cloud hosting, authentication, and analytics.
• Providers process data only for operational purposes.
• Data may be disclosed where required by law or to enforce terms and protect users.

5. Data Retention

• Data is retained only as long as needed to operate services, maintain accounts, and comply with legal obligations.
• Users may request account deletion at any time.

6. Data Security

• Encryption.
• Secure server infrastructure.
• Access control mechanisms.
• Monitoring for unauthorized access.
• No internet service can guarantee absolute security.

7. User Rights

• Access to personal data.
• Correction of inaccurate data.
• Deletion of personal information.
• Restriction of data processing, depending on jurisdiction.

8. Children's Privacy

• Shaek is not intended for children under 13 years old.
• Shaek does not knowingly collect personal data from children and removes discovered data promptly.

9. Third-Party Links

• Shaek may contain links to external services.
• Shaek is not responsible for external privacy practices.

10. International Users

• Shaek may process information on servers in different countries.
• By using Shaek, users consent to international transfers where applicable.

11. Updates to This Privacy Policy

Shaek may update this Privacy Policy periodically. Updated versions are posted on shaek.ai with a revised effective date, and continued use indicates acceptance.

12. Contact Information

For privacy questions, contact support@shaek.ai.